How can we help?
Contact us about the app, your account, a subscription, or a privacy request.
한국어로 보기Email support
support@fitripai.com
Include your device model, app version, and the screen where the issue occurred. Do not send passwords or payment details.
Subscriptions and purchase restoration
You can check your subscription status and restore purchases from the profile screen in Fitrip. Apple handles App Store refunds through its purchase support process.
Importing an itinerary file
You can bring in an itinerary you built in Excel or Google Sheets, or one an AI wrote for you. Download a template below, fill it in, then tap import on the My Trips screen. The same templates are available inside the app.
Account and privacy requests
Use Profile, then Account Settings in the app to delete your account and associated data. You can also submit access, correction, deletion, or consent withdrawal requests by email.